Eligibility for our services is typically determined by the National Disability Insurance Scheme (NDIS) guidelines. If you have an approved NDIS plan, you may be eligible for our services. However, eligibility criteria can vary depending on factors such as age, residency status, and specific support needs. We recommend contacting us directly to discuss your eligibility and how we can assist you.

We understand the importance of compatibility and building trust with caregivers. While we strive to accommodate preferences whenever possible, we cannot guarantee the availability of specific caregivers at all times. However, we do our best to match clients with caregivers based on compatibility, skills, and preferences to ensure a positive and supportive relationship.

At Keep On Caring, the safety and well-being of our clients are our top priorities. We adhere to strict protocols and standards to ensure a safe and supportive environment for all. Our caregivers undergo comprehensive training, background checks, and regular supervision to ensure they meet our high standards of care. Additionally, we conduct thorough risk assessments and regularly review our practices to maintain safety and quality in service provision.

Getting started with Keep On Caring is easy. Simply contact us via phone, email, or through our website to schedule an initial consultation. During the consultation, we'll discuss your needs, preferences, and goals to develop a personalised care plan tailored to your unique requirements. Once the plan is in place and any necessary paperwork is completed, we'll work with you to begin receiving the support and assistance you need to thrive.